Activating your license ensures access to all features and tools included in your subscription.
Account-based activation
Your product will be linked to your Expert PDF account. An account is created upon purchase and linked to the email address you used during checkout.
You should have received an email to create a password post-purchase.
If you need to change your account password, click here for more instructions. If you want to change the email address for your account, click here.
Logging Into Your Account
- Click on the Login icon in the top right corner.
- Choose Sign In.
- Enter your email address and password, then click SIGN IN.
- Expert PDF is now activated. You’ll see this confirmation at the bottom of your Expert PDF window.
**Pro Tip – If you upgrade your product, you’ll automatically activate it when you log in to your Expert PDF Account.
License Key Activation
This section is for users who were provided a license key to activate Expert PDF.
- Open the Activate Tab.
- Enter your license key into the pop-up that appears.
** Pro Tip: Be sure to copy and paste your key to avoid any errors.
- Click Validate.
- Expert PDF will be activated and ready for use. You will see this pop-up appear, confirming the activation was successful.
Older Versions of Expert PDF (Product Doesn't Appear In Account)
If you have a perpetual product, it will be linked to a specific version of Expert PDF. A perpetual license means you paid one time and have access to that version of Expert PDF forever.
If you do not see your product inside Expert PDF, but you do see it in your account on the website, your products are likely assigned to an account with a different email address, or the version you have installed does not match your product.
Note: Expert PDF 10-12 versions are no longer supported. Please submit a request to our customer support to receive further assistance.
You can contact us by clicking on Contact us on our main support page.
*You will need to enter your email address. A security code will be sent to you. Enter the code and click on Validate. You will then be able to open a request.
If you require assistance with your software activation, please do not hesitate to contact our team in a live chat or call us using one of the following phone numbers:
North America: 1-855-268-4344
United Kingdom: 020 3808 8696
Australia: 02 8311 6443
International: 1 438-448-4290
We have two additional modules. The OCR module allows you to recognize and edit text within any scanned document or image. We also have the E-Sign module that allows you to electronically sign PDFs and track and manage e-signatures in real time. If those modules are not available for you, you can purchase them here.