You can cancel your Expert PDF subscription at any time by using our Purchase Finder.
- Open our Purchase Finder and type the email address you used to make this purchase online.
- If you purchased via PayPal, your PayPal email address should be used.
- Enter one of these options: your password, order ID, or the last 4 digits of the credit card you used.
- If you have used your PayPal account to complete payment, you will be prompted to enter your ZIP/postal code.
You will see the list of your purchases.
- To see the details of a particular order, click View and manage next to it.
- Click on the Cancel Rebill button next to each subscription you want to cancel.
You will see that your future subscription has been canceled.
Note: Canceling your subscription stops all future billing renewals, but does not result in a refund of your existing product. You will still have access to the product until it expires.